VHA has two direct debit methods for rent collection for the property you are leasing.

All rental payments are scheduled to be debited fortnightly and on the date and amount outlined within your rental agreement.

Method 1. Ezidebit

An automated online system used by several large organisations that securely holds your personal data including your chosen payment method either debited from your selected Bank account or Credit Card.

Ezidebit withdraw the funds from your account within the 24hour period of the chosen date.

If you do not have sufficient funds in the account provided prior to 00:00hours on the selected date Ezidebit will charge an insufficient non-refundable fee of up to $25.00 per attempt.

Please see link to our website where the Ezidebit DDR Service agreement and New Customer form to complete, upon signing up to this payment option.

Method 2. Centrepay.

Centrepay is an automated government owed portal, linked directly to Centrelink payments that securely holds your personal data.

If you are receiving Centrelink payments you have the option to have your rental payments debited from your funds before your Centrelink payment comes into your account. You will need to have a CRN (Centrelink reference number) to do this method.

This method can be used to help with the ease of managing your cash flow with the deduction occurring before your income payment is received from Centrelink.

Please see link to our website providing a snipit of the details required for this payment option.

 

Payment Terms

Rental payments that bounce with no communication, we automatically be re-debited from your account from within 3 business days. If the payment fails again a Breach notice will be sent for immediate action of payment of Arrears.

If for whatever reason you need to discuss your payment plan and options, please contact the Finance Manager Monica via email Finance@veteranhousing.org.au